Application Managed Services (AMS)
Flexible, long-term support to sustain performance and drive continuous value
Go-live is just the beginning. The real value of Workday is realized in how you manage it year over year. Deitel AMS is designed to be the extension of your team that you’ve always wanted. Unlike rigid support contracts that lock you into unnecessary hours, our model is built on flexibility and partnership. We handle the day-to-day maintenance, release management, and feature adoption so your internal team can focus on strategic business initiatives.
Tier 2 & 3 Support
We resolve complex tickets that stump your internal help desk, troubleshooting deep configuration issues in HCM, Financials, and Integrations.
Release Management
Workday updates its software twice a year. We analyze the new features, test the impacts, and help you adopt the enhancements that drive value.
Staff Augmentation
Need a Projects expert for three months? Or a Payroll backfill during a leave of absence? We plug experienced consultants directly into your team.
Continuous Optimization
We don't just fix breaks; we improve flows. Our AMS includes proactive recommendations to streamline processes and retire technical debt.
Sustained Assets
Our Process-first approach to AMS means we don’t just close tickets; we solve problems. By identifying trends in your support requests, we engineer permanent fixes that reduce your long-term dependency on external support.
